Nearshore Outsourcing Cost Calculator
Estimate what a dedicated team in Jamaica would save against your current US cost. Enter your own numbers; nothing is submitted or stored.
Your Numbers, Your Savings
Fully loaded cost includes wages, benefits, management, facilities, tools and attrition. Published 2026 benchmarks put it at $28 to $38 per hour for US in-house agents and $28 to $42 for US outsourcing. Base wage alone is about $19 to $21 per hour.
Estimate only. Setup, training and client-specific technology are itemized on a written quote, and year-one savings on small programs are lower than the run rate. Request an exact quote.
What the Estimate Does and Does Not Include
Included: the labor cost difference between your fully loaded US agents and a dedicated nearshore team, at a savings rate inside the 30 to 45% range we quote.
Not included: one-time setup and training, which we itemize on every quote; your own management time during transition; and the harder-to-count benefits, such as attrition and retraining being on us rather than you, 24/7 coverage without overnight premiums, and a quality program built into the price.
If you want the benchmark ranges behind the defaults, they are on the pricing page with sources. For the full cost picture, read what it costs to outsource customer service in 2026.
Want the Real Number?
A 30-minute discovery call gets you an itemized written quote within two business days.